The best carpet cleaning service in New Franklin OH
At Excel Fabric Care, we strive to give everyone of our clients the best cleaning experience possible. From the initial phone call to rendering service your 100% satisfaction is our goal. We render our services for residential and commercial clients. Whether we’re cleaning your home, office, empty home, or business we’re here to serve your needs.
We offer the best cleaning services in OH to Kent, Hudson, Stow, Akron and surrounding areas.
Note: A complete service area list is available on the right side of the page.
Our Carpet Cleaning Service – What To Expect From Our Carpet Cleaning Service ?
Vacuuming can remove dry soils that damage your carpet and cause it to wear prematurely. However the oily soils are still left behind from pets, cooking vapor, and the soil outside your home.
Carpet manufacturers recommend having your carpet cleaned every 12-18 months to keep up with overall appearance, fiber retention, and warranty. Over time these oily soils build up and can be harder to remove, causing carpet to fade and become dull. Annual cleaning will ensure your carpet stays fresh and clean.
What Can You Expect From Your Carpet Cleaning Technician?
Walk-thru: We will walk-thru the areas you’re wanting to have cleaned, and properly evaluate your cleaning needs. At this time we’ll address any concerns you may have, and answer any questions as well. We can usually provide an accurate quote over the phone, but we will let you know what the final price will be before we start, so there will be no surprises.
Pre-Vacuum: We will vacuum the carpet prior to cleaning to ensure we remove as much fine dry soil, and pet hair before we being cleaning. Many of our clients like to vacuum before we arrive, and that’s okay. We can always double check to ensure we get the best end result possible.
Furniture Moving: We ask that you remove small items out of the areas we’ll be cleaning before we arrive, and secure breakables as well. We can slide furniture out from its original position, clean underneath, and then place plastic tabs or styrofoam blocks under the legs. This ensures no damage will occur to the furniture from the slightly damp furniture, and that the carpet doesn’t become damage from a wooden or metal leg
Pre-Conditioning & Spotting: We will apply a safe natural cleaning solution to the entire carpet to help break up the oily soils that have accumulated between regular cleaning appointments. At this time we’ll also address any special spots/stains with our spotting products. We’re educated and trained on how to identify and remove stains, there are times a stain may be permanent, however we have a high success rate at removing most spots/stains.Click here for a FREE Carpet Spot Removal Guide
Cleaning & Rinsing: We use our truck mounted carpet cleaning machine to rinse and extract the soil, leaving your carpet soft, fresh, and clean.
Fast-Drying: We pride ourselves on our ability to get the carpet dry quickly so you can get back to normal life with little interruption as possible. We do multiple dry passes that remove excess moisture from the carpet, as well as use carpet drying fans to aid in the process.
Scotchgard™ & Groom: We offer Scotchgard™ application after your carpet is cleaned as an additional optional service. Scotchgard™ creates an “invisible shield” that helps your vacuum remove the soils that build up over time. It also penetrates the fiber improving your carpet’s stain resistance.
Frequently Asked Carpet Cleaning Questions
Q:What furniture do you move ?
A: We will move small furniture(i.e. coffee tables, end tables, dining room chairs, recliners, light sofas, ect.). We typically will not move heavy items (i.e. china cabinets, entertainment centers, armoirs, ect) or anything with electronics and other breakables on it. This is a safety protocol for our technicians, and your home or business.
Q:Can I walk on the carpet after it is cleaned?
A: Yes! You certainly can walk on the carpet after its cleaned. We recommend wearing clean socks, or house slippers that haven’t been worn outside to ensure you’re not transferring soils onto your fresh, clean carpet. CAUTION: Walking from damp carpet to hard surfaces may make your feet slippery!
A thorough cleaning of your upholstery will ensure your furniture last longer so you can continue to enjoy them. Upholstery is made of various fiber types, your technician will be able to identify what fiber type and cleaning method that is safe for that piece, and provide an accurate price for cleaning during the walk-thru process. We clean synthetic, fine fabric(cotton, rayon, ect) and leather upholstery. We recommend having your upholstery cleaning every 2-3 years, however depending on use you may wish to have your upholstery cleaned more often.